Our Privacy Promise to You

Welcome to Chatme.at! We're so glad you're here. This Privacy Policy is our way of being completely transparent about how we handle your information. We've tried to make it as clear and straightforward as possible, but if you have any questions, don't hesitate to reach out to us at privacy@chatme.at.

1. The Information We Collect

When you use Chatme.at, we collect several types of information to make our service work smoothly and to help us understand how we can improve:

• Your Conversations: We store the messages you send to our AI and the responses you receive. This helps us maintain context in your conversations and improve our AI's understanding.
• Account Information: When you create an account, we collect basic details like your email address and any preferences you set.
• Technical Details: Like most online services, we automatically collect information about your device, browser type, and IP address to help with troubleshooting and security.
• Usage Data: We look at how you interact with our service to identify what features are most useful and where we can make improvements.

2. How We Use Your Information

We use the information we collect in several important ways:

• To Keep the Lights On: Your data helps us provide, maintain, and improve our service. Without it, we wouldn't be able to remember your preferences or continue conversations across sessions.
• AI Training: The conversations you have with our AI help us train and improve our models. This is especially important as we work on supporting more regional languages and making our AI more helpful for everyone.
• Personalization: We use data to tailor your experience, showing you features and content that are most relevant to you.
• Making Things Better: By analyzing how people use Chatme.at, we can identify pain points and make meaningful improvements to our service.

3. When We Share Information

We believe in keeping your information as private as possible, but there are times when we need to share it:

• Service Providers: We work with trusted partners who help us with things like hosting, analytics, and customer support. They only get the information they need to do their jobs.
• Legal Requirements: If required by law, we may need to share information with legal authorities. We'll always try to notify you first unless we're legally prohibited from doing so.
• Business Transfers: If Chatme.at is ever involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that deal.

4. Your Privacy Choices

We believe you should have control over your information:

• Account Settings: You can update your account information and privacy preferences at any time in your account settings.
• Data Deletion: You can delete your account at any time, which will remove your personal information from our active systems. However, please note that some data may remain in our backups for a limited period, and de-identified data used for AI training may be retained.
• Cookies and Tracking: Most web browsers let you control cookies through their settings. Just keep in mind that disabling certain cookies might affect how our service works.

5. Keeping Your Information Secure

We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we can't guarantee absolute security.

6. International Data Transfers

Our servers are located in multiple countries, which means your information might be processed outside of your home country. We take steps to ensure that your data is protected no matter where it's processed, in accordance with applicable data protection laws.

7. Updates to This Policy

As Chatme.at grows and evolves, we may need to update this Privacy Policy. When we do, we'll post the changes here and update the "Last Updated" date at the top. If we make significant changes, we'll let you know through our service or via email.

8. Contact Us

We're here to help! If you have any questions about this Privacy Policy or our privacy practices, please don't hesitate to reach out:

Thank you for taking the time to read our Privacy Policy. We're committed to being transparent about how we handle your information and making Chatme.at a safe and enjoyable experience for everyone.